WhatsApp AI · South Africa

Your customers
message at 2am.
We answer.

AI-Chat deploys intelligent WhatsApp chatbot systems for South African businesses , handling enquiries, recovering missed calls, and processing orders around the clock.

See plans & pricingBook a consultation →
<2s
Avg. response time
24/7
Always available
67%
Of missed enquiries go to competitors
Leads captured today
23
BB
Bontle's Boutique
Online via AI-Chat
Today · 22:14
📞 Missed call from +27 83 ··· ···· · just now
Hi! We saw your missed call , sorry we missed you. How can we help?
22:14
Hi, do you stock the black midi dress in a size 10?
22:14
Yes , size 10 is in stock at R450. Want me to reserve it?
22:15
Yes please! EFT ok?
22:15
Done! Reserved for you. EFT: FNB Acc 62xxxxxxxx, your name as reference. ✓
22:15
Avg. response
< 2s
What AI-Chat does

Automation that
handles the
hard stuff.

Not a menu bot. AI-Chat understands context, holds real conversations, processes transactions, and knows when to hand off to your team.

Missed call recovery
When a customer calls and you miss it, AI-Chat sends an immediate WhatsApp follow-up , capturing the lead before they call someone else.
Orders & bookings
Customers browse, order, reserve and pay entirely through WhatsApp. No app download. No extra steps.
Lead qualification
AI-Chat qualifies prospects and surfaces only warm, ready-to-close leads to your sales team , so they spend time converting, not chasing.
24/7 instant responses
Reply to every WhatsApp message in under two seconds , any hour, any day , without overtime or added headcount.
Live analytics dashboard
Track message volumes, lead sources, response times, and conversion data from a clean real-time dashboard.
Staff escalation logic
The chatbot knows its limits. Complex queries and VIP customers get escalated with full conversation context , no dropped balls.
<2s
average response time, any time of day or night
67%
of unanswered enquiries go directly to a competitor
24/7
availability with no extra staff or overtime costs
7–14
business days from consultation to fully live
The process

Live in days,
not months.

1
Strategy consultation
We map your customer journey, identify automation opportunities, and define exactly what your chatbot needs to handle.
2
Custom build
We build your conversation flows from scratch , your tone, your products, your escalation rules. Nothing generic.
3
Testing & refinement
Every scenario is stress-tested before launch. We refine responses and edge cases until every conversation works properly.
4
Go live, stay supported
Your chatbot launches on your WhatsApp number. We monitor performance and update it as your business grows.
app.ai-chat.co.za , Dashboard
Overview
Conversations
Analytics
Messages today
148
↑ 12% vs yesterday
Leads captured
23
↑ 4 this hour
Avg. response
1.4s
All hours
Message volume , last 7 days
Thabo M. , pricing enquiry, 3 units
now
Zanele K. , booking confirmed for Thu
2m
Sipho D. , missed call recovered, order placed
14m
Plans

Simple, transparent
pricing.

Two plans built for different stages. Start with Standard and self-onboard in minutes, or go Enterprise for a fully custom system built by our team.

Standard
Standard Plan
Self-onboard your business, upload your info, and get a smart WhatsApp chatbot running quickly. Perfect for small to medium businesses that need reliable automation fast.
R450
per month · billed monthly
No setup fee · cancel anytime
  • WhatsApp chatbot system
  • Self-service onboarding wizard
  • Knowledge base uploads
  • Up to 1,000 messages/month
  • Analytics dashboard
  • Email support
Enterprise
Enterprise Plan
A fully custom chatbot system built and managed by our team. For businesses that need advanced automation, integrations, and dedicated support.
Custom
implementation, quoted per project
+ monthly retainer, quoted on scope
  • Everything in Standard
  • Custom conversation flows by our team
  • Missed call WhatsApp recovery
  • Order & booking processing
  • CRM & third-party integrations
  • Dedicated implementation manager
  • Monthly performance reviews
  • Unlimited messages
Book a consultation
Feature
Standard
Enterprise
Core chatbot
WhatsApp chatbot
Knowledge base
24/7 instant responses
Analytics dashboard
Monthly message limit
1,000
Unlimited
Implementation
Onboarding method
Self-service
Done-for-you
Custom conversation flows
Dedicated implementation manager
Advanced features
Missed call recovery
Order & booking processing
CRM & system integrations
Staff escalation & handover
Support
Email support
Dedicated account manager
Monthly performance reviews
Enterprise

Built around
your business.
Not a template.

Enterprise clients get a fully custom WhatsApp automation system , designed for your industry, built by our team, supported with a dedicated account manager and monthly reviews.

Implementation
Custom
quoted based on your requirements
Monthly retainer
Custom
quoted based on scale and integrations
Request a consultation
We'll scope your requirements and send a tailored proposal within 48 hours.

No obligation · We respond within 48 hours

FAQ

Common questions.

Does it work with my existing WhatsApp number?+
Yes. We connect AI-Chat to your existing WhatsApp Business number via the official Meta API. Your number stays the same , customers just get faster, better service.
How long does implementation take?+
Standard plan: you can be live in under an hour with self-onboarding. Enterprise: 7–14 business days from consultation to launch.
Can the chatbot handle complex conversations?+
Yes. AI-Chat understands context, handles objections naturally, and decides when to escalate to a human , it's not a fixed menu system.
What happens when the bot can't answer something?+
The conversation escalates to your team with the full transcript. The customer never feels abandoned and your staff have everything they need to take over.
Is there a long-term contract?+
No lock-in. Standard is month-to-month. Enterprise retainers run monthly. You stay because the results justify it.
Do you serve businesses outside South Africa?+
Our focus is South African businesses, but we work with any business where WhatsApp is a primary channel. Get in touch and we'll assess your setup.
Ready to start

Stop losing customers
to unanswered messages.

Try Standard free, or book an Enterprise consultation , no obligation, no pressure.

Book Enterprise consultation →